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# Project Description AfterCare Jamilet Yalan Mendez Summary Final work -¡Hola! 👋🏻 I'm Jami, a Peruvian designer with 7 years of experience crafting digital and physical products and services. With an Industrial design background. I've led projects across banking, healthcare, and education throughout Peru, Chile, Brazil, and the USA. This foundation in real-world problem solving now drives my work in speculative design, where I use anticipatory innovation methods to shape preferable futures through strategic design thinking. -¡Hola! 👋🏻 I'm Jami, a Peruvian designer with 7 years of experience crafting digital and physic... College London College of Communication Course MA Service Design Graduation year 2024 Through a holistic and anticipatory framework, this project addresses aftercare support for lymphedema and wound care patients in the NHS at the Pioneer Wound Healing & Lymphedema Centres. The initiative leverages a digital platform alongside innovative future planning workshops to create sustainable long-term care solutions and enable quick service improvements for the immediate present. By integrating patient experience, psychological care, and healthcare delivery into a cohesive ecosystem, this project establishes a new model for transformative healthcare design within the NHS. Final work View Gallery View Gallery Future Roadmap This is a comprehensive 10-year strategic planning framework organized in two views: by principles and by projects. It maps out Pioneer Centre's transformation from 2025 to 2034, incorporating key milestones, metrics, and initiatives across different timeframes. The roadmap integrates both high-level organizational principles and specific project-based activities to create a clear path forward. WHY: During the research phase, one major finding was that while Pioneer Centre excelled at operational decisions, there was room for improvement in their strategic planning for long-term improvements. The Future Roadmap was developed to address this gap, helping shift their mindset from short-term solutions to more strategic thinking while providing a structured approach to implementing major changes like the digital platform initiative. VALUE: This tool offers Pioneer Centre a practical way to envision their preferred future and work backwards to achieve it. The dual view approach (principles and projects) ensures that both strategic vision and tactical implementation are addressed, while providing a shared reference point for all stakeholders to align their efforts and track progress over time. Share this project Through a holistic and anticipatory framework, this project addresses aftercare support for lymphedema and wound care patients in the NHS at the Pioneer Wound Healing & Lymphedema Centres. The initiative leverages a digital platform alongside innovative future planni... A link to this page has been added to your clipboard Browse related work Being Human Community Digital Experiences Futures Health & Wellbeing Digital Future Health ServiceDesign Strategy
# Links ## Official page - https://ualshowcase.arts.ac.uk/project/606345/cover ## External - https://www.linkedin.com/in/jam-yln/ - https://jamy.design/ - mailto:jam.yaln@gmail.com - https://forms.arts.ac.uk/client-enquiry-form/ - https://portfolio-tools.s3.eu-west-2.amazonaws.com/wp-content/uploads/2024/12/09173516/AfterCare-digital-smaller.pdf - https://twitter.com/intent/tweet?url=https%3A%2F%2Fualshowcase.arts.ac.uk%2Fproject%2F606345%2Fcover&text=AfterCare - https://pinterest.com/pin/create/button/?url=https%3A%2F%2Fualshowcase.arts.ac.uk%2Fproject%2F606345%2Fcover&media=https%3A%2F%2Fportfolio-tools.s3.eu-west-2.amazonaws.com%2Fwp-content%2Fuploads%2F2024%2F12%2F09181930%2FFrame-1618872764d-1.png&description=AfterCare